Question 1

Why travel with Beyond Routes?

Accepted Answer

At Beyond Routes, we do not just sell destinations; above all, we share our own experience. With more than  100,000 kilometres  of driving experience through Southern Africa, several months a year on the continent and a strong network of local partners, we know not only what a route looks like, but above all what it is like to travel there ourselves. We do not design standard trips, but journeys that suit your wishes, travel pace and interests. Wherever possible, we work with small-scale accommodation providers, local guides and partners who share our vision:  trade instead of aid . This means your trip contributes not only to an unforgettable experience, but also to the local community. You can also book with peace of mind. Trips covered by the Package Travel Act are protected by the  VZR Guarantee Fund , so you can be sure of financial protection. For us, that is what Beyond Routes stands for:  personal knowledge, honest advice and journeys that go beyond the well-known highlights.

Question 2

Does the Travel Consult always take place at my preferred time?

Accepted Answer

We try to schedule the Travel Consult at your preferred time wherever possible. After submitting your request, you will receive a personal confirmation and a calendar invitation from us within 24 hours, with the final date and time.

Question 3

How does booking a trip with Beyond Routes work?

Accepted Answer

From the first idea to departure 1. Schedule a consultation → 2. We design your dream trip together → 3. Pay the deposit & and start looking forward to your trip → 4. Travel with us, never alone 1. Schedule a consultation Choose a time that suits you for a personal Travel Consultation with Simone or Ronald. In around 30 minutes, we’ll discuss your wishes, travel experience, interests and ideas. 2. We design your dream trip together From safari and self-drive to wine, gastronomy or special accommodation: we translate your wishes into a trip that truly suits you. On average, you’ll receive a personalised travel proposal within 3–5 days. 3. Pay the deposit & and start looking forward to your trip The most important thing is that you’re completely happy with the proposal before we finalise it. As many accommodation providers, parks and excursions work with deposits, we ask for a deposit of  30% . Once we have received it, we can secure everything for you. And after that, it’s all arranged, your trip is scheduled and the countdown can begin! The remaining balance must be paid no later than 60 days before departure. 4. Travel with us, never alone Before departure, we’ll go through the trip in detail once more, so you can set off well prepared. Once you depart, we’ll remain available via a personal WhatsApp group. For practical questions, tips or unexpected situations along the way. And of course, we also love receiving photos of special moments and sharing in your journey.

Question 4

Can I hire just a car through Beyond Routes?

Accepted Answer

Yes. For a number of self-drive and safari destinations, you can also  book a hire car through Beyond Routes only  . We work with reliable local car hire companies and offer 24/7 WhatsApp support for practical questions during your trip. We are not always the cheapest option. However, we look for a  good vehicle, suitable terms and reliable support on the road at a fair price . We’ll help you decide which vehicle best suits your trip: a Land Cruiser, a Hilux Bush Lapa or a standard Hilux. We can also arrange the practical logistics surrounding the hire car for you. For example,  accommodation for the first night after arrival, where the vehicle will be delivered, and accommodation for the final night at the location where you return the vehicle . This allows you to start and finish your trip in a relaxed way. You can hire a 4WD through us in  South Africa, Botswana, Namibia and Angola . There are also options for  Zimbabwe and Zambia  . From Kasane, you can cross the border by hire car into Zimbabwe or Zambia, or, for an additional charge, a vehicle can be delivered to  Harare or Lusaka . For  Angola  , it is possible to cross the border from Namibia by hire car. We arrange the required border documents and practical information for your border crossing. Would you like to know which vehicle and logistics best suit your route? We’d be happy to help. Please bear in mind that good hire cars are in short supply.  During busy periods and the absolute peak season (the dry winter months from July to October), hire cars are  scarce . Unfortunately, it regularly happens that travellers who only start planning a few months before departure can simply no longer find a suitable vehicle. To avoid disappointment and ensure that you set off in a vehicle that perfectly matches your route, we recommend booking your vehicle  8 to 12 months in advance  .

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